The Louisville Zoo welcomes
your Comments and Questions
Please note that the Louisville Zoo receives a considerable amount of electronic correspondence. We strive for a 2-3 day turn-around (Monday through Friday) for those messages requiring a response. If you have a pressing concern please contact us by phone during normal business hours at 502-459-2181.

Please be sure to read through these Frequently Asked Questions

  1. Do you take in animals?
    No.  The Zoo simply does not have the space or resources to house ex-Pets or animals other than those in our collection.

  2. What should I do if I find an injured animal?
    If you find an injured or orphaned animal such as a bird or squirrel, please DO NOT bring it to the Zoo.      Click for more information on birds or mammals.

  3. Do you charge for parking?
    No, not during normal Zoo hours. For special after-hours events such as "The World's Largest Halloween Party!", we currently charge a $3.00 parking fee. 

  4. Can I bring food or coolers into the Zoo?    
    Food and coolers are welcome at the Louisville Zoo.  We have several picnic areas that are wonderful for an afternoon meal alongside nature.  Alcoholic beverages are prohibited and picnic tables are available on a first come-first served basis.

  5. I am a member of another Zoo, can I use my membership and enter the Louisville Zoo for free?
    If your current membership is held with a Zoo that participates in a reciprocal program with the Louisville Zoo, you may receive free or discounted general admission .  Special events may be excluded.  Please check our list of reciprocal institutions by clicking     here.  Or call 459-2181 ext. 603. 

  6. Can I use my membership at the Newport Aquarium?
    Not at this time.  The Louisville Zoo participates in the American Zoo and Aquarium Association reciprocal membership program that provides free or discounted admission to participating zoos and aquariums.  The Newport Aquarium does not currently participate in this program.

  7. How do I get a job with the Louisville Zoo or volunteer to help out?
    Please visit our Employment section or our Volunteer section. 

  8. When is the best time to see the gorillas?
    Like humans, gorillas do not have a set time for activity.  Usually, early in the morning and in the late afternoon/evening is when they are more energetic.

  9. How many animals do you have?
    The Louisville Zoo has over 1,300 animals exhibited in beautiful natural settings.  Favorites include gorillas, lions, tigers, penguins, pygmy hippos, orangutans, reptiles, hundreds of colorful birds and many more.

  10. Do you have motorized wheelchairs?
    We have 4 motorized wheelchairs/scooters that may be rented for $26 per day on a first-come – first-served basis.  A drivers' license/photo ID is required.  We also have a limited number of non-motorized wheelchairs that are available for $8 per day also on a first come – first served basis. Please note there is a 300 pound weight limit for the electric scooters due to the hilly terrain. You may also want to consider utilizing the ZooTram that circles the Zoo and drops visitors off at key stops along the way.  There is a $2.00 per day fee for unlimited use of the tram.

  11. Where can I buy Bamboo like that used in Gorilla Forest?
    The Louisville Zoo uses several different varieties of Bamboo.  The predominant ones are "Yellow Grove" & "Nuda."  The best source of Bamboo in the Louisville area is Richard Wolford in Middletown (245-6097).  But he warns all to be careful because bamboo can become invasive and precautions should be taken to keep it in check. 

  12. Can you see the animals during "The World's Largest Halloween Party!" at the Louisville Zoo?
    Rarely. Most of the animals are off display according to their regular night time schedules.  

  13. What else is there to do in Louisville after we finish up at the Zoo?
    Louisville has lots of interesting and exciting attractions.  Visit www.gotolouisville.com for more information.

If we haven't answered your question or concern, please send us an email through the form below:

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or contact us by mail at:

Mailing Address: Louisville Zoo
P.O. Box 37250
Louisville, KY 40233-7250


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LOUISVILLE ZOO  *  1100 TREVILIAN WAY, LOUISVILLE KY  40213

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